About the Founder

“I am in the business of designing and delivering programs that motivate and inspire individuals to perform beyond expectations through developing a positive attitude in life”.

Jackeline Carter is a motivational trainer/speaker and holds a Bachelor of Arts with Honours from the University of Texas at El Paso (majoring in English and American Literature) and a Diploma in Human Resource Development from the Singapore Institute of Management. The College Reading and Learning Association in the area of Study Skills also certify Jackeline as a Master Tutor.

She is the Founder of Academy IG Pte Ltd and has many years of experience in Human Performance Improvement, Team Coaching and Group Facilitation in public and private organisations. Jackeline has conducted training programmes in Singapore, Malaysia and the United States and her versatility enables her to create programmes that cater to children and adults.

Jackeline also specialises in Public Speaking, Customer Service Management, Entrepreneurship, Retail Operations and Retail Consultancy. She is also a Part-Time Lecturer at Singapore Polytechnic teaching programmes such as Creativity and Innovation, Service Marketing and retail management. She has also conducted workshops for teachers at NIE teaching them to use drama and experiential activities in teaching “Elements of Business Studies” to normal academic students.

At Academy IG, Jackeline conducts Oral Communication classes to prepare students for the Trinity Guildhall Certification in Oral Communication Grade 1- 8. This is an internationally recognised certification from UK and the examiners flies in to Singapore twice a year to conduct the exams.

In her younger days, Jackeline was a prolific theatre actress that performed in venues such as Singapore Drama Centre. Today, she occasionally acts in local short films when time permits.

Senior Trainer – Joyce Carter

Joyce Carter has been a Regional Trainer for two well-know International Banks for the last 10 years. She has recently decided to move into specializing in Public Speaking for children bringing years of corporate experience into the classroom. Being a mother herself, and working with kids has allowed Joyce to combine both her passion for teaching and helping kids to grow and develop in confidence. Her highly successful career in the banking industry was partly attributed to her ability to communicate confidently to people from many different countries. She believes strongly that success in the corporate world can only be achieved if one is able to covey verbal messages accurately, fluently and visually.

“My experiences with Public Speaking started from Primary School all the way to Junior College. Although I started out my career in Banking, I was able to combine my love for speaking and move into a Regional Training role within the bank. Now I get to work with kids and inspire them to grow in confidence and tackle what some consider their greatest fear – Public Speaking.”

Besides delivering courses, Joyce had to develop Trainers globally within the Bank and work on Train the Trainer workshops to help Adults in Public Speaking. During the past 10 years, Joyce has trained students from Singapore, Hong Kong, India, Australia, Malaysia, Thailand, Indonesia, Africa, Philippines, Japan and Pakistan, just to name a few.

Joyce has completed the Foundation, Intermediate and Advance Level in Communication Skills conducted by Mary Ann Tear, International Trainer and Examiner for Trinity College London. At Academy IG, Joyce conducts Oral Communication classes to prepare students for the Trinity Guildhall Certification in Oral Communication Grade 1- 8. She also prepares students for DSA and PSLE Oral Examination.

Joyce is also currently lecturing part time at the Singapore Polytechnic in the areas of Banking and Finance.

Associate Trainer – Karen Chia

Karen Chia has more than 15 years of work experience in public relations, media, publicity and promotions in the hospitality, real estate and entertainment industries, and is taking her real-world communications experiences into the classroom, bringing life to textbooks.

During the course of her work, Karen had to deal with a wide range of events and activities that tapped her communications skills, from presentations to groups of professionals, students and even children, to handling large crowds and emceeing ministerial events. She also dealt with one-on-one communications at all levels within a corporate structure, as well as externally with the media and clients.

As a publicist and consultant to a variety of companies, Karen continues to help others communicate their messages effectively, and endeavours to transfer her inter-personal skills to her students in a fun-filled environment.

Karen conducts Oral Communication classes to prepare students for the LAMDA Certificate in Oral Communication Grade 1 – 8. She also prepares students for DSA and PSLE Oral Examinations.